Guests of the NH The Lord Charles can enjoy taking in wine routes with views of Helderberg Mountain and, hot air ballooning. Amenities of the hotel include two outdoor swimming pools, tennis courts, breakfast buffet, beauty salon, restaurants and bar. The NH The Lord Charles is only 19 kilometers from the Cape Town International Airport. There is also a shuttle service to and from the hotel. The hotel has a helipad with full helicopter services.

The NH The Lord Charles offers rooms and suites with air-conditioning, cable television, in-room safe and Internet access. Business services offer conference room facilities which can hold up to 800 guests for various types of celebrations.

The NH The Lord Charles is located in the famous Cape Winelands in a nine hectare estate near the historic towns of Stellenbosch, Franschhoek and Paarl. False Bay is minutes away with deep sea diving, whale watching, sailing and windsurfing. The hotel offers spa treatments, two outdoor swimming pools and nearby golf courses.